Your Audiologists & Hearing Aid Specialists
Stuart Trembath
Owner and Audiologist M.A., CCC-A
Why Audiology: Stuart has always been interested in sound perception. He took several audiology hearing science courses that encouraged him to pursue a career in audiology.
Organizations: Stuart is currently the American Speech-Language and Hearing (ASHA) representative to the American Medical Association’s Editorial panel for Common Procedural Terminology (CPT). He is a co-chair for ASHA’s Healthcare Economics Committee. He previously served as president of the Iowa Speech-Language-Hearing Association, president of the Iowa Speech-Language-Hearing Foundation and chairman of Clear Lake Parks & Recreation Board.
Born: Trenton, Michigan
Raised: New Jersey
Current residence: Clear Lake, Iowa
Education: Bachelor of Arts in Speech and Hearing Science and Psychology from Michigan State University and a Master’s degree in Audiology from Northwestern University.
Hobbies and interests: Reading, traveling and spending time with family.
Family: Wife, Leigh, and children, Lauren and Hannah.
Pets: A dog, Oscar.
Tanya Harper Rowe
Audiologist Au.D., CCC-A
Why Audiology: Tanya wanted to work in healthcare and took in audiology, pharmacy and pre-med classes. She spent a summer job shadowing a local pharmacist and at Hearing Associates. Tanya was impressed with how passionate the team was about helping patients with hearing loss. As an audiologist, she can diagnose ear and hearing problems and improve patient hearing and communication abilities.
Born: Hampton, Iowa
Raised: Hampton, Iowa
Current residence: Mason City, Iowa
Education: Bachelor of Arts in Audiology from the University of Iowa, Master’s in Audiology from Northwestern University and a doctorate from A.T. Still University.
Hobbies and Interests: Spending time with family, traveling, gardening, scrapbooking and attending her sons’ activities.
Family: Husband, John, and children, Jared, Jordan and Justin.
Pets: A dog, Jake.
Rachael Dolezal
Audiologist M.A., CCC-A
Why Audiology: Rachael has always liked working with kids and wanted to help children with hearing loss as a speech pathologist. However, after studying audiology, she realized she enjoyed the science of hearing and the technology of hearing aids and became an audiologist.
Born: Iowa City, Iowa
Raised: Iowa City, Iowa
Current residence: Mason City, Iowa
Education: Bachelor of Arts in Speech and Hearing Science and Psychology from the University of Iowa and a Master’s in Audiology from the University of Illinois Urbana-Champaign.
Hobbies and Interests: Reading, embroidery, knitting, sewing and spending time with family.
Christine Heintskill
Audiologist Au.D., CCC-A
Why Audiology: Christine discovered audiology while studying speech-language pathology. After shadowing an audiologist during a clinical placement, she realized she had a strong passion for audiology. Afterward, she decided she would continue her education in audiology instead of speech-language pathology.
Born: Saginaw, Michigan
Raised: Bay City, Michigan
Current residence: Mason City, Iowa
Education: Bachelor of Applied Arts in Communication Disorders and a Doctorate of Audiology from Central Michigan University.
Hobbies and Interests: Spending time with friends, family and pets, hiking, camping and sewing.
Pets: Two dogs, Oscar and Hunny.
Caroline Cross
Audiologist Au.D., CCC-A
Why Audiology: Caroline has always wanted to work in healthcare and discovered audiology while studying speech-language pathology. She fell in love with her audiology undergraduate coursework and joined a research lab working with cochlear implant recipients while finishing her degree. She then stayed at Iowa to pursue her Clinical Doctorate in Audiology. Caroline loves working with older adults and building a relationship with patients through their hearing care journey. She has a special interest in hearing conservation efforts and educating the public about protecting their hearing.
Born: Davenport, Iowa
Raised: Davenport, Iowa
Current residence: Mason City, Iowa
Education: Bachelor of Arts in Speech and Hearing Science & Psychology and Clinical Doctorate of Audiology from The University of Iowa. Certificate of Advanced Studies in Vestibular Sciences and Disorders from Salus University
Hobbies and Interests: Reading, going for walks, yoga, puzzles, playing games with her husband, and spending time with friends and family.
Family: Husband, Justin.
Pets: Two cats, Willow and Ash.
Bryce Phillips
Audiologist Au.D., CCC-A
Bryce has always enjoyed helping people, whether in work or through service. Bryce was raised in a home where he and his parents cared for many physically and intellectually disabled adults, some who had hearing loss. Bryce later fell in love with audiology while practicing social work and subsequently completed a doctorate in audiology. He enjoys using the science of audiology and the art of fitting hearing devices in helping children, adults, and families. Bryce enjoys learning more about science and technology through ongoing training and conferences.
Born: Visalia, California
Raised: California
Current residence: Mason City, Iowa
Education: B.S. in Social Work from Brigham Young University-Idaho, B.S. in Communicative Disorders, and Au.D. in Audiology from University of North Texas.
Hobbies: Spending time with family and friends, exploring, hiking, going to national parks for kids to earn Junior Ranger badges, watching movies, and eating fun food.
Family: Bryce has an amazing wife, Kristen, and four busy kids, William, Emily, Fredrik and Katelyn.
Pets: No pets, but four wild children that sometimes run around outside like feral raccoons.
Carmen Wickering
Hearing Aid Specialist
Why Audiology: After teaching preschool for ten years, Carmen decided to follow her passion for helping others. Her interest in psychology inspired her to obtain her second degree and pursue a career in social work before making her way to Hearing Associates. She enjoys working with people of all ages and seeing how their lives are forever changed by hearing aids.
Born: Mason City, Iowa
Raised: Mason City, Iowa
Current residence: Mason City, Iowa
Education: Bachelor of Arts in Communication from Cardinal Stritch University and a Bachelor of Science in Human Services & Psychology from Buena Vista University.
Hobbies: Reading, baking, spending time with family and watching scary movies.
Family: Husband, Patrick, and three children, Alana, Brady and Peyton.
Pets: A dog, Iowa, and a cat, Bella.
Alex Crippin
Director of Operations
Why Audiology: Alex has never felt more in line with his passion and purpose than when he’s helping patients and leading staff at Hearing Associates. With a background in counseling and technology, he thrives on creating solutions that help achieve better patient communication.
Born: Sioux City, Iowa
Raised: Storm Lake, Iowa
Current residence: Mason City, Iowa
Education: Bachelor of Science in Psychology with an emphasis in counseling from Iowa State University.
Hobbies and Interests: Spending time with family and friends, traveling, watching movies, singing in the River City Men’s Chorus, horseback riding, volunteer in, and watching the Iowa State Cyclones play.
Family: Wife, Laura, son, Lincoln, and daughter, London.
Pets: A dog, Zena.
Tanner
Patient Care Coordinator
Why Audiology: Tanner has always been interested in working in the healthcare industry. Hearing life-changing stories from patients about how Hearing Associates has helped them manage their hearing loss is very rewarding. Having great conversations and getting to know patients on a first–name basis keeps him coming back to work every day and helps him become a better patient advocate.
Born: Fort Madison, Iowa
Raised: Mason City, Iowa
Current residence: Mason City, Iowa
Education: 2004 Mason City, Iowa graduate with 18 years of customer relationship experience.
Hobbies and Interests: Spending time with family and friends, listening to music, thrifting, camping, grilling, golfing and watching the Minnesota Vikings. Skol!
Family: Wife, Sarah, and children, Samuel, Paxton, and Mac.
Pets: A dog, Ava.
Katelin Lugar
Front Office Leader
Why Audiology: Katelin strives to incorporate as much joy in her life as possible which includes the work she does. Hearing Associates is not just a place of employment is it a home, a community and a place that through the sense of compassion that they invoke, inspires Katelin to come in every day with an open heart and smile on her face with the hope that she can potentially improve one of their patients’ days by being friendly and inviting the moment they enter. Katelin fully believes in Hearing Associates ability to provide exceptional patient care as it goes above and beyond routine appointments and being a part of this process and someone’s hearing health journey is deeply important to her.
Born: Mason City, Iowa
Raised: Mason City, Iowa
Current residence: Mason City, Iowa
Education: Associate of Arts degree from North Iowa Area Community College with a certificate in Human Service.
Hobbies and Interests: Taking road trips, and all things outdoors, especially kayaking, camping, hiking, biking, and rock hounding. Passionate about art and photography. Loves get-togethers with family and friend and listening to live music.
Family: Husband, Cody.
Pets: A cat, Koda, and two dogs, Mansi and Beow.
Brittany Baltierra
Front Office Professional
Why Audiology: Brittany loves working at Hearing Associates because the atmosphere is fun and happy. One of her favorite things about her job is witnessing patients come in with a problem and leave hearing better than ever before. The patients keep Brittany coming back every day because she enjoys their company. Those brief moments checking in at the front desk and waiting in the lobby help her get to know them.
Born: Mason City, Iowa
Raised: Mason City, Iowa
Current residence: Mason City, Iowa
Education: Certificate in Human Services for Children and Families.
Hobbies and Interests: Spending time with family and friends, dirt track racing and attending hockey games.
Family: Significant other, Dustin, and two children, Easton and Lennie.
Pets: A dog, Sassy Bell.
Nichole
Front Office Professional
Why Audiology: Nichole enjoys working at Hearing Associates because she gets to see so many lives change daily. From the initial appointment to improvements in communication, seeing the difference in patients is wonderful to witness. There are many advantages to hearing better, and seeing the audiologists help patients every day is one of Nichole’s favorite things about her job.
Born: Des Moines, Iowa
Raised: Mason City, Iowa
Current residence: Mason City, Iowa
Education: Mason City, Iowa graduate with 12 years of experience in customer service support and two years as an insurance specialist.
Hobbies and Interests: Spending time with family and friends, taking road trips to new places and playing softball with her oldest daughter.
Family: Two daughters, Zoey and Piper.
Pets: A dog, Oakley.
Kristina Torres
Front Office Professional
Why Audiology: Kristina was eager to get the position at Hearing Associates and enjoys working here because she loves helping people. It’s a delight to be a part of improving someone’s quality of life through better hearing. She takes pride in the work this company does in making a difference in people’s lives by providing the support they need to hear better.
Born: Dallas, TX
Raised: Mason City, IA
Reside In: Mason City, IA
Education: Associated in Arts degree from North Iowa Area Community College
Hobbies: Weightlifting, nature walks and park time with her son, spending time with her big family and of course, eating!
Family: her sweet Son