Testimonials

5 STAR SERVICE

5 STAR SERVICE Doing some short-term work in Mason City, IA and I damaged one of my Phonak hearing aids. After a simple search, I found Hearing Associates and I could not have lucked out more! Alex and the ladies at the Mason City office treated me like I was their best customer.

Alex got right on the phone with Phonak and had the repair parts ordered while I waited and 48 hours later he called me to tell me he had the parts. I rushed from my job, got to Hearing Associates a few minutes past 5 PM and not only did they wait for me – THEY MADE THE REPAIR IMMEDIATELY WITH ABSOLUTE ZERO DOWNTIME FOR ME. I am amazed at the level of service provided by Hearing Associates and hope next time I break down” it is near one of their offices. 555 STAR SERVICE – THANK YOU! Holy Cow! I forgot to mention — NO CHARGE!!!!!! ARE YOU KIDDING ME?

– Mike Ruggerio

I Certainly Appreciate the Compassion and Expertise

I certainly appreciate the compassion and expertise offered by Christine, the fitting Audiologist. It was really fun to see what new innovations are out there in the world of hearing amplification. I certainly appreciate your time and patience explaining different options of new hearing aid advancements.

I also appreciate the ReSound Company and their innovations in pairing my hearing aids with Bluetooth technology so that I can connect with my phone, stethoscope, and other devices wirelessly. I certainly think these advancements will make my life easier and appreciate your help in these innovations. In a nutshell, it was a very positive experience with both the clinic, Christine, and the new technology that ReSound has offered and I certainly look forward to further contact with both of you.

– D.Crippin M.D.

5 STAR SERVICE

5 STAR SERVICE. I was doing some short-term work in Mason City, Iowa, and damaged one of my Phonak hearing aids. After a simple search, I found Hearing Associates, and I could not have lucked out more! Alex and the ladies at the Mason City office treated me like I was their best customer. Alex got right on the phone with Phonak and had the replacement parts ordered while I waited. After 48 hours, he called to tell me he had the parts. I rushed from my job, got to Hearing Associates a few minutes past 5 p.m. and not only did they wait for me - THEY MADE THE REPAIR IMMEDIATELY WITH ZERO DOWNTIME FOR ME. I'm amazed at the level of service provided by Hearing Associates and hope next time I "break down" that it's near one of their offices. 5 STAR SERVICE - THANK YOU! Holy Cow! I forgot to mention -- NO CHARGE!!!!!! ARE YOU KIDDING ME?

- Mike Ruggerio

I Certainly Appreciate the Compassion and Expertise

I certainly appreciate the compassion and expertise offered by Christine, the fitting Audiologist. It was really fun to see what new innovations are out there in the world of hearing amplification. I also appreciate your time and patience in explaining different options for new hearing aid advancements.

I also appreciate the ReSound Company and its innovations in pairing my hearing aids with Bluetooth technology to connect with my phone, stethoscope and other devices wirelessly. I think these advancements will make my life easier, and I appreciate your help in these innovations.

In a nutshell, it was a very positive experience with both the clinic, Christine and the new technology that ReSound has offered. I look forward to further contact with both of you.

- D.Crippin M.D.

Woman listening
Woman listening

You don't realize how well you have it until you've been without

Being blind, Gary relies on his hearing to interact with the world around him. He recounts his first visit to Hearing Associates and how our staff worked together to provide him with a quality audiology experience.

Hear The Music

A lifelong love of music can come to a halt when hearing loss begins to take a toll on that passion. Hearing Associates’ expert audiologists and staff helped our patient get back to doing what she loved.