Testimonials

5 STAR SERVICE

5 STAR SERVICE Doing some short-term work in Mason City, IA and I damaged one of my Phonak hearing aids. After a simple search, I found Hearing Associates and I could not have lucked out more! Alex and the ladies at the Mason City office treated me like I was their best customer.

Alex got right on the phone with Phonak and had the repair parts ordered while I waited and 48 hours later he called me to tell me he had the parts. I rushed from my job, got to Hearing Associates a few minutes past 5 PM and not only did they wait for me – THEY MADE THE REPAIR IMMEDIATELY WITH ABSOLUTE ZERO DOWNTIME FOR ME. I am amazed at the level of service provided by Hearing Associates and hope next time I break down” it is near one of their offices. 555 STAR SERVICE – THANK YOU! Holy Cow! I forgot to mention — NO CHARGE!!!!!! ARE YOU KIDDING ME?

– Mike Ruggerio

I Certainly Appreciate the Compassion and Expertise

I certainly appreciate the compassion and expertise offered by Christine, the fitting Audiologist. It was really fun to see what new innovations are out there in the world of hearing amplification. I certainly appreciate your time and patience explaining different options of new hearing aid advancements.

I also appreciate the ReSound Company and their innovations in pairing my hearing aids with Bluetooth technology so that I can connect with my phone, stethoscope, and other devices wirelessly. I certainly think these advancements will make my life easier and appreciate your help in these innovations. In a nutshell, it was a very positive experience with both the clinic, Christine, and the new technology that ReSound has offered and I certainly look forward to further contact with both of you.

– D.Crippin M.D.

5 STAR SERVICE

5 STAR SERVICE Doing some short-term work in Mason City, IA and I damaged one of my Phonak hearing aids. After a simple search, I found Hearing Associates and I could not have lucked out more! Alex and the ladies at the Mason City office treated me like I was their best customer. Alex got right on the phone with Phonak and had the repair parts ordered while I waited and 48 hours later he called me to tell me he had the parts. I rushed from my job, got to Hearing Associates a few minutes past 5 PM and not only did they wait for me - THEY MADE THE REPAIR IMMEDIATELY WITH ABSOLUTE ZERO DOWNTIME FOR ME. I am amazed at the level of service provided by Hearing Associates and hope next time I break down" it is near one of their offices. 555 STAR SERVICE - THANK YOU! Holy Cow! I forgot to mention -- NO CHARGE!!!!!! ARE YOU KIDDING ME?

- Mike Ruggerio

I Certainly Appreciate the Compassion and Expertise

I certainly appreciate the compassion and expertise offered by Christine, the fitting Audiologist. It was really fun to see what new innovations are out there in the world of hearing amplification. I certainly appreciate your time and patience explaining different options of new hearing aid advancements.

I also appreciate the ReSound Company and their innovations in pairing my hearing aids with Bluetooth technology so that I can connect with my phone, stethoscope, and other devices wirelessly. I certainly think these advancements will make my life easier and appreciate your help in these innovations.

In a nutshell, it was a very positive experience with both the clinic, Christine, and the new technology that ReSound has offered and I certainly look forward to further contact with both of you.

- D.Crippin M.D.

You don't realize how well you
have it until you've been without

My name is Gary Gjerstad, I’m a resident of the Summit house in Britt, Iowa. I first want to thank Alex for suggesting that I come to Hearing Associates. When I first came to know about Hearing Associates I was wearing a device and it had a headphone that were kind of cumbersome, the kind of head phones you might wear if you plugged them into a boom box.

The cord was hard because it would get tangled up and different things like that. Alex thought that there was something better that they could do for me and at that time that he made the suggestion. I was dealing with some other health issues that I felt like I wanted to take care of first having done that I wanted to give Hearing Associates a try because I had heard good things about it and members of my family had dealt with Hearing Associates.

We were able to get some molds made and get the hearing aids and I wondered after that why I waited so long to come here because as far as being able to hear everything and it’s just wonderful. I think the thing I like most about Hearing Associates it’s not just Christine or Alex but it’s everyone connected, they are so compassionate, there is such a caring for the people that they serve.

There is a real desire and intent to be of help to their patients or their clients and for that reason, if anyone had hearing difficulty they should give Hearing Associates a try. I am so glad that I did because it had made such a difference because being able to be a part of the conversation and being able to contribute, not only to my community but to others that I come in contact with.

Alex and I are members of the River City Barbershop Chorus and it has been so much more enjoyable with him in practices being able to rehearse and being able to hear what our director Jayson Ryner has been able to do for the chorus.

You don’t realize how well you have it until you’ve been without and I know this from not having sight. I feel blessed in so many ways, so this is why I’m here to say thank you to Hearing Associates for the wonderful work that they do and for the people just being who they are and I hope that they continue to do the awesome job that they are.

– Mike Ruggerio

I’ve been a lifelong patient at Hearing Associates. They provide excellent service and are very dependable. I have been working with Gary for over 20 years, and I would recommend them to all of my friends without a doubt.

– D. Wilson

I have had an excellent experience here. I have had my hearing aids for seven years, and I hear quite well now. I am always able to get in if I need anything at all, and I have recommended many people to Hearing Associates.

– M. Amsden

My experience with Hearing Associates has been great. They have been accommodating, knowledgeable about my needs, and the hearing aids they provided me with were great. I would certainly recommend Hearing Associates to anyone with hearing needs!

– L. Kinseth

I have very much appreciated the quality of care and the quality of the products I have received from Hearing Associates. In their commercial, Linda says that they “enjoy what they do, and they enjoy doing it well.” This is extremely true of the type of service they provide. Whenever I’ve had any issues, I have never felt like an imposition and they have always made time for me. I know that whatever the future may bring, there will be something at Hearing Associates to help me hear as best as I am able. I have nothing but praise for Hearing Associates!

– C. Morgan

The audiologists at Hearing Associates are very good at what they do. They are welcoming, they thoroughly explain each stage of the process, and are very patient. The office staff is excellent and very polite. They gave me time to ask questions and helped me to feel relaxed. I would highly recommend Hearing Associates to anyone who would like to hear well again.

– B. Buchanan

I have been very pleased with my audiologist at Hearing Associates. I have received very good care and follow-up. I love my aid, and I am hearing so much better. It is so small, I sometimes forget that I am wearing it! They have kept very good track of me, and I feel very well taken care of.

– Unknown

Every member of the staff has made us feel that our satisfaction was their main goal. Everyone is friendly, professional, caring, and willing to go the extra mile for us. In all of their actions, the staff at Hearing Associates has earned our trust and friendship.

– N. & V. Homeyer

I am very happy that I came to Hearing Associates. The hearing aid they fit me with works so well and has made my life so much better! Everyone is so helpful, understanding, and knowledgeable. My audiologist always explains everything and makes sure I know what to do and how to do it. I think any of my family or friends with hearing problems would be as pleased as I am, so I would definitely recommend Hearing Associates to them.

– D. Wonsmos

My overall experience at Hearing Associates has been excellent! I’ve been coming here since 1991, and I wouldn’t go anywhere else. All of the audiologists are great, and I couldn’t be happier. They make you feel as though you are the only patient they have, and are willing to answer any and all questions and concerns you may have. I have referred many, many people to Hearing Associates, including people who already have hearing aids. I wouldn’t go anywhere else!

– I.J. Hill

I am extremely happy with my experiences at Hearing Associates. The staff is friendly, down-to-earth, polite, and greet me by name upon my arrival. I have always received great care, no matter which audiologist I have seen. I have been a patient for 30 years, and I wouldn’t think of going elsewhere.

– J. Lee

I’ve recommended Hearing Associates to many of my friends. The staff is very cooperative, and I truthfully enjoyed my experience there. I am just tickled that I got digital hearing aids…it is just great! I worried that since I waited so long to get them they wouldn’t be of much help, but I have been extremely pleased with everything.

– E. Backhaus